mobilehelp.com Reviews
mobilehelp.com Customer Reviews (8)
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mobilehelp.com Features and Benefits
Here are some key features and benefits of MobileHelp:
- Equipment included: MobileHelp mobile device and charging station with wall adapter, emergency wrist help button, optional fall detection pendant and charging station, user manuals and guides.
- Payment structure: The company offers four payment options: monthly, quarterly, semi-annually or annually, with no equipment or installation fees. Add-ons, such as fall detection, are available for a fee.
- Ease of use: MobileHelp Solo is easy to set up and test when following the user manual. With only two buttons to press in emergency situations, the system is also easy to operate.
- Instant emergency assistance with the push of a button, whether at home or on the go. GPS tracking ensures your location is always known in case of an emergency.
- Waterproof help button for use in the shower and other wet environments.
- Risk-free 30-day trial period with full refund if returned within the first 30 days.
- No landline necessary. Global Positioning System (GPS) allows emergency response operators to view customer’s precise location.
- 24/7 access to emergency response center.
- Relatively simple to set up.
- Responsive and friendly customer service.
- Company offers a 30-day trial period.
These features make MobileHelp a reliable choice for those in need of a medical alert system. Always consider personal requirements when choosing a medical alert system.
About Mobilehelp.com Prices and Cost?
MobileHelp.com offers a range of medical alert systems with monthly subscription prices varying from $26.95 to $64.95. The cost depends on the chosen system and plan. Equipment is leased with the purchase of a plan, and there are no upfront payments required. Additional features such as fall detection and activity tracking are available for an extra monthly fee ranging between $6 and $11. Customers can also opt for annual, semi-annual, or quarterly payments to receive discounts. It's noted that monthly rates may increase unless subscribed to MobileHelp Connect Premium, which also includes equipment insurance and other savings.
About Mobilehelp.com Payment Method?
MobileHelp.com accepts payments for their medical alert systems through various methods. Customers can pay for their subscriptions and services using major credit cards. The payment process is initiated once the system is shipped, and there are options for monthly, quarterly, semi-annual, or annual payments. Customers can choose the plan that best suits their needs, with the possibility of discounts for longer-term plans. Additionally, MobileHelp offers a return policy and customer service support for any payment-related inquiries.
mobilehelp.com FAQs
How To Open A mobilehelp.com Account?
To open an account on MobileHelp.com, follow these steps:
- Visit the MobileHelp.com website.
- Browse through the various Medical Alert Systems offered.
- Choose the system that best fits your needs.
- Click on the 'Buy Now' button to add the product to your cart.
- Proceed to checkout and provide the necessary information.
- Complete the payment process.
For any queries, use the LiveChat feature on the website or contact their Customer Service department at 1-877-827-6207. They’re open Monday through Friday 8 AM to 8 PM EST, and Saturday 9 AM to 6 PM EST. Remember to update them if there are any changes to your personal information.
Please note that the steps might vary slightly based on the specific product chosen. Always refer to the instructions provided on the website.
mobilehelp.com Alternatives
Here are some alternatives to MobileHelp:
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LifeFone: Offers a variety of features and customer-friendly policies. Provides free medical alert services for spouses, a monthly referral program, and a 30-day money back guarantee.
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Bay Alarm Medical: Known for its reliable medical alert systems and excellent customer service.
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Lifestation: Provides a comprehensive range of medical alert systems with various features to suit different needs.
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ADT: Offers medical alert systems with a variety of features, including fall detection and GPS tracking.
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Medihill: Known for its high-quality medical alert systems and excellent customer service.
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Alert 1: Offers a variety of medical alert systems with features like fall detection and GPS tracking.
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Philips Lifeline: Provides a range of medical alert systems with various features, including fall detection and GPS tracking.
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Medical Guardian: Known for its high-quality medical alert systems and excellent customer service.
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Life Alert: Offers a variety of medical alert systems with features like fall detection and GPS tracking.
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ResponseLINK: Provides a range of medical alert systems with various features, including fall detection and GPS tracking.
These alternatives offer a variety of features and services that may suit different needs and preferences. It's always a good idea to research and compare options to find the best fit.
Who can benefit from mobilehelp.com's medical alert systems?
Does mobilehelp.com offer a variety of systems to meet different needs?
What is mobilehelp.com's return policy?
What happens if the customer fails to return the equipment to mobilehelp.com after terminating the service?
Can customers cancel mobilehelp.com service if they have a smartphone application?
About Mobilehelp.com Popular Products and Services?
MobileHelp.com is recognized for its medical alert systems that cater to seniors' safety needs both at home and on the go. Among their popular products are the MobileHelp Classic, MobileHelp Wired Home, and MobileHelp Duo. These systems are equipped with features like GPS tracking, waterproof help buttons, and two-way communication. The MobileHelp Duo is particularly notable for being a 2-for-1 GPS medical alert system. The company also offers a variety of subscription options and add-ons, including fall detection, activity tracking, and MDLIVE telehealth services. Their products are designed to integrate seamlessly into daily life, providing peace of mind and freedom while ensuring a fast and direct emergency response when needed.
Mobilehelp.com Return Policy?
MobileHelp.com has a return policy that allows customers to cancel their service by contacting customer service. If the equipment was not purchased from a third-party marketplace, it must be returned to MobileHelp at the customer's expense. The service will be cancelled on the day the system is received at their location, and a prorated refund may be issued based on the non-discounted monthly rate after the complete system is received. Processing fees and shipping charges are nonrefundable after the first 30 days of service. For returns, customers should call to get the return address, and if the complete system is not returned, service fees will continue to be charged.
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